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The Kerrits Guarantee


If you love it, ride on!
If not, return it within one year.

We’re proud of the products we make and back them unconditionally for one year from the date of purchase. If for any reason you’re not completely satisfied, simply return it to the original place of purchase.

From time to time, we will have items designated as “Final Sale.” These are closeout items being offered at deep discounts, so they are not eligible for return.

For purchases made on kerrits.com, returns are free within 30 days when shipped within the United States.

After 30 days, customers are responsible for shipping costs to get the product back to the Kerrits offices. We recommend you use a shipping method that offers tracking services. Return directions are provided on your packing slip, or you can contact Kerrits Customer Service at customerservice@kerrits.com.

What's Next?
Once your return is received and processed, we'll email you a Refund Confirmation email to let you know that a refund has been processed. Your refund will be issued against the original payment method.

Need help?
Our customer service team would be happy to help!

Call toll-free: 
800-274-7946
(From inside the U.S.)

1-509-493-4187
(From outside the U.S.)

Dial 3 for Customer Service

Email: customerservice@kerrits.com

Office Hours:
Monday - Friday 7:30 am to 4:00 pm PST

If you love it, ride on!
If not, return it within one year.
If you love it, ride on!
If not, return it within one year.

We’re proud of the products we make and back them unconditionally for one year from the date of purchase. If for any reason you’re not completely satisfied, simply return it to the original place of purchase.

From time to time, we will have items designated as “Final Sale.” These are closeout items being offered at deep discounts, so they are not eligible for return.

For purchases made on kerrits.com, returns are free within 30 days when shipped within the United States.

We’re proud of the products we make and back them unconditionally for one year from the date of purchase. If for any reason you’re not completely satisfied, simply return it to the original place of purchase.

From time to time, we will have items designated as “Final Sale.” These are closeout items being offered at deep discounts, so they are not eligible for return.

For purchases made on kerrits.com, returns are free within 30 days when shipped within the United States.

After 30 days, customers are responsible for shipping costs to get the product back to the Kerrits offices. We recommend you use a shipping method that offers tracking services. Return directions are provided on your packing slip, or you can contact Kerrits Customer Service at customerservice@kerrits.com.

What's Next?
Once your return is received and processed, we'll email you a Refund Confirmation email to let you know that a refund has been processed. Your refund will be issued against the original payment method.


Need help?
Our customer service team would be happy to help!

Call toll-free: 
800-274-7946
(From inside the U.S.)

1-509-493-4187
(From outside the U.S.)

Dial 3 for Customer Service

Email: customerservice@kerrits.com

Office Hours:
Monday - Friday 7:30 am to 4:00 pm PST

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