Returns and Exchanges

• Holiday Return Window: For purchases made between 11/15/24–12/31/24, returns and exchanges are accepted on U.S. orders until 1/31/25. Kerrits will provide one free return shipping label per order.
• For all other purchases, returns and exchanges are accepted for 30 days from the order date. Kerrits will provide one free return shipping label per order.

• Please contact customerservice@kerrits.com for assistance. The return request will be handled on a case-by-case basis and is subject to acceptance at the discretion of Kerrits.
• If your item is damaged or has a quality issue, it may fall under our 24K Guarantee.

• Returns and exchanges for orders in the U.S. are free within 30 days of the order date for eligible products. One free return shipping label per order is provided.
• For returns and exchanges after 30 days in the U.S., customers are responsible for the cost of return shipping. Returns after 30 days are accepted on a case-by-case basis and may be subject to a restocking fee.

• Once you start your return through our Returns Center, you’ll receive step-by-step instructions and a return shipping label which will be sent to your email.
• If possible, ship your return in its original packaging to protect it from damages during transit. If you no longer have the original packaging, ship your return in your own packaging or materials provided by your local courier. Include your Packing Slip in the box, along with the product you’re returning.
• Your Kerrits prepaid shipping label is specific to your return request. To avoid delays in processing, please include only the approved items in your return package. Please do not combine return orders in one shipment.

For returns and exchanges in the U.S. within 30 days of the order date, initiate your return through our Returns Center, and you will receive a return shipping label via email.

For returns after 30 days of the order date, you are responsible for return shipping. Please contact customerservice@kerrits.com for assistance.

Ship U.S. Returns To:
Kerrits Activewear
154 E. Bingen Point Way, Suite C
Bingen, WA 98605

Once your return is received and processed, we will send you a Refund Confirmation email to let you know that a refund has been processed. Your refund will be issued against the original payment method.

Please allow 15 days from the day of return delivery for the return to process and the refund to post to your credit card.

We offer exchanges within 30 days of the order date on items purchased on Kerrits.com and shipped within the U.S. To exchange an item, simply follow the same steps outlined above to return your order and choose your replacement item after selecting the item you’ll be sending back.

• International returns on products purchased from Kerrits.com are accepted within 30 days of the order date.
• Customers are responsible for paying return shipping costs. We recommend you use a shipping method that offers tracking services.
• Return instructions are provided on your packing slip, or you can contact Kerrits Customer Service at customerservice@kerrits.com for additional assistance.

Ship International Returns To:
Kerrits Activewear
154 E. Bingen Point Way, Suite C
Bingen, WA 98605
USA