Personalization FAQs

Personalization FAQs

Custom Text Personalizations

  • Please type in a name exactly as you want it to appear. This means, if you want your name in lowercase, type it that way. If you want it all UPPERCASE, type it that way. For example, all lowercase "jennifer", all UPPERcase "JENNIFER", and mixed "Jennifer. We will embroider or screen print it exactly as it's entered. 25 characters maximum for names.
  • We have 5 predefined fonts and multiple thread colors to choose from.
  • We cannot guarantee exact color matches.

Logo Personalizations

  • Logo on chest or arm: 3.5" wide or 3.5" long (whichever is the greater dimension)
  • Logo on middle back: 9" wide x 11" long (whichever is the greater dimension)

Logos will be embroidered exactly as uploaded. This means that if you upload a single-color logo, we will embroider it using a thread color we have in stock that most closely matches your logo. If you upload a logo with three colors, we will embroider it using three thread colors that most closely match your logo, and so on.

We cannot guarantee exact color matches.

Logo Files

  • We currently only accept vector files online in the form of .eps, .pdf, and .svg files
  • If you don’t have a vector logo, thats ok! We can work with almost any file but the order needs to be placed through our customer service team. Contact Kerrits customer service at [email protected] for help or call 800-274-7946.
  • There is a $50 logo digitization fee for all logo personalizations regardless of file type. This is a one-time fee per logo and prepares your logo for embroidery or screen printing, so if you plan on ordering more than one garment with your logo, please contact Kerrits customer service to place an order and you will only be charged once for this fee.
  • File sizes: if you are uploading your own logo, the file size must be smaller than 50mb to get optimal results. Vector files must not include font information so make sure your fonts are outlined and all elements need to be vectorized.

What if I don't have a vector version of my logo?

  • Please call Kerrits customer service for help with this at 800-274-7946 and they will help you place your order through the phone.
  • There is a $50 logo digitization fee for all logo personalizations regardless of file type. This is a one-time fee per logo and prepares your logo for embroidery or screen printing, so if you plan on ordering more than one garment with your logo, please contact Kerrits customer service to place an order and you will only be charged once for this fee.
  • If you think your barn, team, or club may already have a logo on file, please contact [email protected] to check if your logo is on file and the fee can be waived.

Monograms

  • There are 4 predefined monogram styles to choose from. Diamond, Round, Oval and Script.
  • For monograms, please write/enter the text exactly as you want it to appear. Monograms are usually entered First Initial, Last Initial, Middle Initial. Monograms are 3 UPPERCASE letters.
  • Monograms are one color of choice. Select from available thread colors. We cannot guarantee exact color matches.

Thread Color Options

  • For custom text personalizations are offered in one color. You can select from a variety of available thread colors.
  • Custom logos can be up to 5 colors. We will embroider your logo using colors that best match what you've uploaded so make sure to upload the logo exactly as you'd like for it to be on your garment.

Font Options

Choose from any of the 5 font options presented for text personalizations.

Placement on Garment

  • Text Placement Options: Left Chest, Right Chest, Back Collar, Right Arm, Left Arm
  • Logo Placement Options: Left Chest, Right Arm, Back.
    Note the logo on the middle back will be larger and is an additional $40 per garment. Logos will be 9" wide x 11" long (whichever is the greater dimension)

Pricing

  • Pricing will update in your cart based on the locations and options you select. You will see the fees in your cart as you add personalized items to your cart.
  • There is a $50 logo digitization fee for all logo personalizations regardless of file type. This is a one-time fee per logo and prepares your logo for embroidery or screen printing, so if you plan on ordering more than one garment with your logo, please contact Kerrits customer service to place an order and you will only be charged once for this fee.
  • If you think your barn, team, or club may already have a logo on file, please contact [email protected] to help you with your order. If your logo is not on file, there is a $50 logo setup fee which prepares your logo for embroidery.

Waterproofing

  • Please note, embroidery compromises waterproof or water-resistant items.

Lead time

  • Allow 4-5 weeks for delivery.

Returns

Personalized products are final sale and not eligible for returns. We will not accept returns on mis-entered personalization information.

Team and Club Orders

  • If you'd like to place an order for a team or barn, the easiest way to place an order with Kerrits is to fill out our Personalization Order Form which can be downloaded here. This form includes all the prices and options available. Fill out all relevant information and submit it to [email protected]. Kerrits will contact you for payment. If you are placing any orders with logos, please also include your logo file with your order form.
  • Allow 4-5 weeks for delivery.
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